If your pc is showing signs of malware (programs won't run, popups saying you have hundreds of viruses or Trojans, use the information here to remove it. I’m

going to show you how anyone can clean their computer and keep it free of these annoying fakes that try to hold your computer hostage until you pay a ransom

to get their anti virus. This is their trick, the program that’s calling itself an anti virus is in fact the virus. I had to clean a very extreme version of it a while ago. It

wiped out the start program shortcuts, could not use run to start anything and using explorer to start programs required the run as administrator option.

What to do

Check your internet connection through the control panel internet options icon

select connections tab then lan settings and view proxy settings if use a proxy server is checked then

uncheck it.

If you still have internet ability then follow these instructions, if not then try to get access to another computer that does and make sure you have a flash drive

(usb thumbnail drive) available and get started downloading these applications

Avg Free
 http://free.avg.com/us-en/free-downloads select “get free protection”

Spybot
 http://www.safer-networking.org/en/download/

its about halfway down the page Spybot – Search & Destroy 1.6.2

Malware bytes Anti Malware
 http://download.cnet.com/malware bytes antimalware

Tdsskiller from Kaspersky
 http://support.kaspersky.com/tdsskiller

copy the installation programs to your flash drive and then rename them, keeping the extensions intact. This will confuse the fake antivirus if its set to prevent their

installation. Take to infected computer and copy files to desktop and install from there using explorer and the run as command using the administrator

credentials. If administrator is not active on your computer make sure you are connected to a modem, router, switch or hub and follow these steps.For win7 and

vista hit start and click the run option and in the box type in "cmd" without quotes, and instead of hitting the enter key, use Ctrl+Shift + Enter. You will be prompted with the User

Account Control dialog but it will then open up a command prompt in Administrator mode.Copy and paste “net user administrator /active:yes” do not include the quotes.

Change the password for administrator by pasting “net user administrator 123456” again without the quotes.

now your administrator account is active with a password of 123456.

Use this when you install the apps you have placed on your desktop. you can run

explorer by right clicking the start button and selecting explorer. Navaigate to

your desktop and install avg first.

Once your copy of avg is installed click start and navigate to the avg start folder

and to avg user interface and right click this item and run as administrator. At the

top select tools and then advanced settings then expand scans, select scan

whole computer and ensure the automatically heal option is checked.

Select resident shield and insure that the auto heal option here is checked also.

Close the interface and install malware bytes. Update during installation. Then

Choose spybot and update this during the install. spybot and malware bytes do

not need any adjustments after installation, then install tdsskiller. Now your ready to

send that virus to the garbage heap. Run tdsskiller first, this will locate any

rootkits on your computer. A root kit controls everything you see on your

computer, so if it's infected and it has a root kit installed you may not be seeing

everything you should as it controls what you see and what the anti virus tools

you just installed can see. This is where stealth programs are hidden. you can't

see them because the virus is in control of what task manager and explorer shows

you. At the end of tddsskillers’s scan it will tell you if there is an infection and give

you a choice to remove it or quarantine it. I prefer to quarantine it in case it turns

out to be a false positive. you will probably be required to reboot and once your

system is back up you need to start malware bytes, scan in regular mode as its

Creators claim it works better than when run in safe mode. At the end you will have

the option to fix any problems found. Run spybot and avg. when done, reboot

and check if programs are accessible again. Leave system for awhile to see if the

virus rerturns. When all is fine remove administrator access by clicking start

and run cmd in administrator mode and then pasting this command

“net user administrator /active:no” without the quotes.

hope this helps. will show you a trick to use with restore points next time.